The Heart 01 Pascale Reuter

Fast Shipping and Professional Packing

We offer a wide range of shipping options owing to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff is highly trained and will pack the goods according to our precise and exact specifications. Before shipping, all goods will be thoroughly examined and safely secured. We ship to thousands clients each day across multiple countries. This is a sign of our determination to become the biggest online retailer in the world. The warehouses and centers for distribution are in Europe, as well as the USA.

Orders that contain more than 1 item are assigned processing periods according to each item.

We will inspect each and every one of the products before they are shipped. Most orders are now shipped within 48 hrs. The time to deliver varies from 3-7 days.

Returns

The inventory is always changing and we cannot completely manage it because of the fact that multiple stakeholders are involved, including our warehouse and factory. The stock levels may fluctuate at any moment. Be aware that it is possible that your order will be out of stock after you've placed your order.

Our policy lasts thirty days. If it's been more than 30 days since the date you purchased your item and we're unable to offer you a complete refund or exchange.

You can only return an item if it is unused and still in the same condition when you first received it. It must also be returned in its original packaging.