Butterfly #2 Carolyn Collins

Prompt Delivery and Professional Packaging

We provide a variety of shipping options due to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff is highly skilled and will package your items according to our precise and exact specifications. The goods you send us are checked thoroughly and secured properly prior to shipping. We deliver to thousands of customers each day across multiple countries. This is a sign of our determination to be the largest online retailer in the world. There are distribution centers and warehouses located in Europe and the USA.

Orders that contain more than one item are assigned processing periods for each item.

Before shipping, we will examine the items ordered carefully before shipping. Most orders are shipped within 48 hours. The time to deliver varies from 3-7 days.

Returns

We are not able to control the inventory in our warehouse and factory. Stock levels can fluctuate at any moment. Please be aware that it is possible that your order could be out of stock after you have made the order.

Our policy lasts 30 days. If you don't receive the product within the 30 days period, we are unable to offer a refund or an exchange.

You can only return an item in the event that it is not used and still in the same condition as the day you received it. You must have the item in the original packaging.