Concrete and Ash Helen Wiese

Fast Shipping and Professional Packing

Our long-standing partnership with UPS FedEx DHL and other global carriers allows us to offer an array of shipping services. Our warehouse staff are highly trained to pack your goods precisely according to the specifications that we supply. Before shipment, all items are carefully examined and secured. We deliver to hundreds of thousands of customers every day across various countries. This shows how we're dedicated to becoming the biggest retailer online in the world. Both Europe as well as the USA have distribution and warehouse centres.

Note: Orders with more than one item are assigned a specific processing time, depending on the specific item.

We will inspect each and every one of the items before sending. The majority of orders are delivered within 48 hours. The delivery time will be between 3-7 days.

Returns

Due to multiple entities, including the factory and the warehouse, we cannot completely manage our stock. Stocks can be changed at any moment. Be aware that your order is out of stock after your order has been made.

Our policy lasts for thirty days. If you have passed 30 days without a trace since the purchase, unfortunately we can't offer you a return or exchange.

In order to be eligible for a return the product must be unopened and in the same condition that you received it. It should also remain in the original packaging.