Woodlands Helen Wiese

Professional packing and fast shipping

Our long-standing relationship with UPS FedEx DHL and other international carriers lets us offer a range of shipping services. Our warehouse personnel will pack each item according to our strict requirements. Before shipment, all items are carefully examined and secured. We deliver to hundreds of thousands of customers every day in different countries. This is an indication of our dedication to being the largest online retailer worldwide. We have distribution centers and warehouses across Europe as well as the USA.

It is important to note that orders with multiple items are given a processing time according to the specific item.

Before shipping, our team will perform an extensive inspection of the products you have ordered. Most orders are shipped within 48 hours. Expected delivery times are between 3 and 7 days.

Returns

The stock is constantly changing and cannot be fully controlled by us because of the involvement of many different parties, such as the factory and our warehouse. The stock levels may fluctuate at any moment. Please understand it may happen that your order is out of stock once your order has been made.

Our policy is valid for 30 days. If it's been more 30 days since you bought the item, we unfortunately can't give you a complete exchange or refund.

Your item should be in its original packaging and in good condition. It must also not be used. The item should be in the original packaging.