Timeless 1 Helen Wiese

Fast Shipping & Professional Packing

We offer a broad range of shipping options thanks to our long-running partnerships with UPS, FedEx and DHL. Our warehouse staff are highly trained to package your goods precisely according to the specifications we offer. Your goods will undergo an exhaustive examination before they will be properly packaged prior to being shipped. We deliver to thousands of clients each day across multiple countries. Our commitment to become the largest online retailer in the world is shown by this. There are distribution centers as well as warehouses across Europe and in the USA.

Note: Orders with more than one item will be assigned a processing date depending on the item.

Prior to shipment, we examine the items ordered carefully before shipping. The majority of orders are shipped within 48 hrs. The delivery time is estimated to be between three and seven days.

Returns

Due to multiple entities such as the factory and the warehouse, we're unable to fully manage stock. The actual stock levels can fluctuate at any time. It's possible that you may not receive your order once it has been placed.

Our policy lasts for 30 days. If it's been more than 30 days since the date you made your purchase, we unfortunately can't give you a full refund or exchange.

The item cannot be in use and must be in the original packaging. The item must be returned in the original packaging.