Don’t Play With Matches 2/6 Helen Wiese

Prompt Shipping and Professional Packing

We provide a variety of shipping options thanks to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff are highly trained and will pack the goods according to our precise and exact specifications. Your goods will go through a thorough inspection and be properly secured before they are shipped. We ship to thousands customers every day across multiple countries. This shows our commitment to being the largest retailer on the internet. Both Europe and the USA have distribution and warehouse centers.

Note: Orders with more than one item will be assigned a processing date in accordance with the item.

Prior to shipment, all purchased items will be thoroughly examined. Most orders are now shipped within 48 hours. It is expected that delivery will take between 3 and 7 days.

Returns

The stock is dynamic and we do not control it completely because of the fact that many stakeholders are involved, including our warehouse and factory. Stocks can be changed at any moment. It is possible that the stock may run out after the order has been made.

Our policy runs for 30 days. We cannot replace or refund your purchase when it's been 30 days since you purchased it.

You can only return a product when it's unopened and in the same condition when you received it. It must also be in the original packaging.